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Billing & Payments

Recurring invoicing that adapts to your country, and every way to get paid.

Automated Billing

Generate invoices automatically, handle recurring charges, prorate services, and manage payment collection β€” zero manual work.

Country-Aware Billing

Pick your country and billing follows: VAT rates, currency, tax identifiers and invoice layout for Greece, Cyprus and Albania. myDATA (AADE) e-invoicing is built in for Greece and hidden everywhere else.

e-Invoicing (myDATA)

AADE-compliant electronic invoicing with automatic myDATA submission β€” live via Elorus and ESKAP. The MARK and a scannable QR code are printed on every invoice.

DIAS Payments

Greek interbank payment integration with automatic RF code generation, FTP file import, and real-time payment matching.

IBAN Standing Order (SEPA DD)

Collect invoices automatically by IBAN direct debit, alongside cards: the subscriber signs the mandate in the customer portal, gets a pre-notification before every collection, and settlement is posted to the invoice automatically. On a return or failure the invoice goes back into dunning with late fees β€” with no double charges.

Online Payments

Accept payments via PayPal, Stripe, Viva Wallet, and Revolut, plus Greek DIAS interbank transfers. Automatic reconciliation and customer notification on every payment.

Card-Present POS Payments

Pick an invoice, push the amount to the terminal and the customer taps or inserts a card in store or in the field. The panel polls the result and settles the invoice automatically (Viva Cloud Terminal and myPOS).

Bank Payment Reconciliation

Import account statements in MT940, CAMT.053 and bank CSV, match payments in tiers (RF, invoice number, VAT number, amount) and pair the rest by hand. Statements can arrive automatically over host-to-host SFTP or an Open Banking API.

Prepaid Daily Billing

Charge the customer balance daily for seasonal, hotspot or prepaid connections, with automatic suspension when the balance runs out.

Consolidated or Separate Invoicing

Multi-site companies: one consolidated invoice with a line per connection, or a separate invoice per branch with its own price and VAT β€” switched from the billing customer card. The liable VAT number stays the same, with RF (DIAS) payment codes and e-invoicing on every document.

Automated Dunning & Late-Payment Fees

Escalating reminders for overdue balances: email, SMS or Viber on scheduled steps, final warning and optional service suspension β€” with automatic reactivation the moment payment lands. Automatic surcharge on overdue invoices β€” fixed amount or percentage, with grace period, caps and repeat interval. Issued as a separate document, leaving the original invoice untouched.

Quotes, Contracts & Commitments

Quotes with accept/reject links, contracts from templates, and signing either on a tablet on site or from a link on the customer’s phone β€” with invoicing driven automatically by the contract terms. Fixed-term contracts of 12 or 24 months per connection, with expiry tracking and notices before they run out. On early termination the fee is calculated automatically (remaining months, a percentage of them, a fixed amount or none, with an optional cap) and issued as a separate invoice β€” recurring billing and existing payments stay untouched.

Accounting (add-on)

Full double-entry accounting: revenue/expense book (Category B), periodic VAT, myDATA characterizations, journal, ledger, trial balance, Greek GAAP financials, and customer/supplier aging, cash flow, fixed assets and payroll postings to the journal. Available as a separate per-tenant add-on.

Dynamic Pricing Advisor

Usage-based pricing recommendations from real RADIUS traffic. Spot upsell candidates among heavy users and retention offers for low-usage accounts β€” advisory suggestions you review and approve before anything is applied.

Proforma First, Invoice on Payment

Recurring billing can issue a proforma first. The real invoice or receipt is issued the moment payment lands, by any method (cash, card, bank, DIAS, credit balance or auto-pay). It carries the actual payment method and goes to e-invoicing (myDATA in Greece) straight away, with a per-document lock so nothing is ever transmitted twice. Proformas never count as revenue.

Payments Hub

Every receipt from every customer in one place, from the same source as the customer card, so nothing is counted twice: online payments, cash, POS, bank and DIAS. Totals per method, user and day, a per-customer view (paid, partly paid, unpaid, overdue), card brand and last 4 digits, filters and Excel export.

Saved Cards & One-Click Charge

Subscribers save a card once from the customer portal (Stripe or Viva). From the customer card you charge the balance of any invoice, after a confirmation that shows the card brand, last 4 digits and amount. Each charge is posted once, with double-charge protection and an audit entry. The full card number is never stored.

Cash Drawer Shifts

Open a shift by counting the drawer note by note and coin by coin. Every cash receipt goes to the shift of the user who took it, change is calculated for you, and cash in and out is logged with a reason. At closing the expected total and the difference come out on their own, and the drawer is handed over to the next user, who counts it and accepts it. Supervisors can correct receipts and shifts, with a full audit trail.

Prepayment & Overpayment

Collect several months in advance: one document per service month, each with its own period, and recurring billing carries on from the month after. Anything paid above the invoice (bank, DIAS, POS or online) becomes a credit balance that settles open and future invoices automatically, or prepays the following months.

Accountant Report

One click gives your accountant every document of the period, with type, e-invoicing MARK, net, VAT, subscriber fee and total, plus cancellations, credit notes and totals by type. Export to print/PDF, to Excel, or as a ZIP with the PDF of every document. For transmitted documents the transmitted amount is what counts, so the panel always agrees with the tax authority.

In-depth guides

Other modules

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