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Features

Everything Veloxiom does for an ISP or WISP, in six modules: network and RADIUS, billing and payments, NOC, customers, team operations, AI and telephony. One platform and one database, for providers in any country.

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Network & RADIUS

PPPoE/DHCP subscribers, routers and CPE from one place, multi-vendor.

  • PPPoE / DHCP / IPv6 with CoA, no disconnect
  • MikroTik, Cisco, Juniper, Ubiquiti, Mimosa
  • TR-069 zero-touch & GPON OLT
  • IPAM, VPLS, CGNAT logging
  • Speed profiles, FUP & config backups
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Billing & Payments

Recurring invoicing that adapts to your country, and every way to get paid.

  • Country-aware VAT, currency, tax IDs
  • e-Invoicing (myDATA in Greece), proforma first
  • Saved cards, POS, bank, SEPA direct debit
  • Payments hub, cash shifts, prepayment
  • Dunning, contracts, accountant report, accounting
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NOC & Monitoring

See problems before your customers call.

  • NOC wallboard, SNMP & topology maps
  • Outage alerts on 7 channels
  • Latency Routing for multihomed BGP
  • Subscriber QoE grade A–E
  • SLA, status page, threat detection & IDS
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Customers & Portal

Self-service for subscribers, CRM and helpdesk for your team.

  • Customer portal & mobile app
  • Online sign-up & coverage map
  • Email, SMS, Viber, WhatsApp, Telegram
  • CRM, tickets from email, projects
  • Partners, resellers & referrals
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Team & Operations

Roles, field work, inventory and the tools to run the business.

  • Roles & permissions (RBAC), 2FA, audit log
  • Field ops, inventory, delivery notes
  • Payroll, expenses, approvals
  • REST API (read/write), white-label, 11 languages
  • Splynx migration, cloud or own server
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AI & Telephony

An assistant for your network and an AI agent that answers the phone 24/7.

  • AI network analyst
  • AI voice agent 24/7
  • CTI: caller popup & click-to-call
  • Any PBX or SIP trunk (3CX, Asterisk…)
  • Call recording & transcription
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In-depth guides

ISP billing and collection

Automated ISP billing: recurring invoices, proration, prepaid, contract commitments, late fees, card and SEPA direct debit, bank reconciliation and rule-based dunning.

RADIUS and MikroTik management

PPPoE and DHCP subscriber authentication with per-plan rate limits, live sessions, CoA without disconnect, IPv6 prefix delegation, TR-069 provisioning and multi-vendor support.

myDATA, ΔΙΑΣ and IBAN direct debit

myDATA submission with stored MARK, ΔΙΑΣ RF payment codes, CAMT.053/MT940 reconciliation and SEPA direct debit on IBAN — produced from the invoice itself.

Captive portal, hotspot and suspension

Graduated enforcement for unpaid subscribers: reminders, soft suspension to a walled garden, hard disconnect, per-customer grace periods and automatic reconnection on payment.

Network monitoring and NOC

NOC view for ISPs: SNMP device monitoring, live RADIUS sessions, GPON optical levels, network map, IPAM and helpdesk on the same subscriber record.

Digital delivery notes (myDATA 9.3)

Warehouse-to-warehouse movements in Greece issue a delivery note and transmit it to myDATA before the goods move: the stock transfer only proceeds once a MARK comes back, otherwise it is rolled back and the note is discarded. Invoices can also carry dispatch data (date/time, loading and delivery address, vehicle, purpose) or reference already-issued delivery notes as correlated documents.

myDATA submission centre and AADE retrieval

A monthly view of what is pending, ready, submitted, skipped or failed, with bulk submission and per-document MARK and error. Summaries transmitted by you and received from counterparties are pulled back from AADE and reconciled against your own documents, so mismatches are visible instead of assumed.

Taxes, withholding and tax reports

VAT rates are picked from the rates the country allows, and withholding, fees, stamp duty, other taxes and deductions are recorded per document with their official myDATA codes and transmitted in the document totals. New reports cover taxes, sales and expenses per myDATA/E3 classification, purchases and supplier balances, item movements and cash liquidity.

Notifications on Five Channels

Every subscriber event — invoice issued, payment received, expiry reminder, suspension, reconnection — goes out over Email, SMS, Viber, WhatsApp and Telegram from one template set, with per-customer and per-event on/off. Each channel sends only if its provider is enabled.

DHCP Traffic & Presence Analytics

DHCP/IPoE subscribers never touch RADIUS, so accounting-based charts miss them. Veloxiom samples the router queue counters and lease state per subscriber, so NOC dashboards, top talkers and the wallboard count PPPoE and DHCP together.

Move to Standalone Without Double Books

Export a hosted tenant to its own standalone installation and the hosted copy switches to read-only: the panel, the API, the customer portal and every scheduled job stop writing, while reads keep working. One authoritative database at all times.

Central Update Management

From the operator console: which version each installation runs (panel, database migrations, FreeRADIUS, ACS/TR-069, Grafana, nginx, PHP, MySQL, kernel), what is available and release notes per component. Standalone installations pull signed packages with checksum, backup and rollback; nothing installs itself without approval.

Staff Card Expenses

Import company card transactions and their receipts from Revolut Business, map each cardholder to a named employee and category, flag purchases with no receipt, and report spend per employee, category and month with CSV export.

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