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Team & Operations

Roles, field work, inventory and the tools to run the business.

Multi-Tenant

One platform, unlimited ISPs. Each tenant gets isolated data, custom branding, their own domain, and independent configuration.

Permissions (RBAC) & Access Security

Per-section role-based access control across 15 modules with none/view/write levels. Grant or revoke permissions for new and existing users, with separate locks for Accounting and Payroll. Enforced both in the UI and server-side. Enforceable TOTP two-factor per operator, lockout after failed attempts, idle and absolute session expiry, and temporary time-boxed support access.

Field Ops & Dispatch

Job orders assigned to technicians, appointment slots, mobile check-in, materials used and photos β€” all tied back to the subscriber and the ticket.

Approval Workflow

Discounts, credit notes, deletions and sensitive changes route through supervisor approval, with a full trail of who requested, who approved and when.

Inventory, Suppliers & Expenses

Routers, ONTs, CPE and antennas tracked per unit by serial number and MAC, assigned to the subscriber who holds them: assignment and return with full history, duplicate serial/MAC detection, search by serial or MAC in any format, ownership (yours or the customer’s) and equipment rental. Suppliers, purchase documents and expenses roll into the same cost picture. Import company card transactions and their receipts from Revolut Business, map each cardholder to a named employee and category, flag purchases with no receipt, and report spend per employee, category and month with CSV export.

Payroll & ERGANI (add-on)

Employee payroll with EFKA/withholding tax calculations, payslips, severance and settlement lifecycle, plus ERGANI II declaration preparation (start-of-work, contract termination) and an official ERGANI Web API connector. Available as a separate per-tenant add-on.

Regulatory Reporting (EETT/ESYP)

Periodic subscriber statistics and subscriber fees are computed from your live data and submitted electronically β€” no hand-built spreadsheets.

Audit Log & GDPR

Every admin action is logged with user, IP and before/after values. GDPR requests (access, export, erasure) and retention policies are handled from the UI.

REST API & Webhooks

Tokens scoped per module, rate limiting and a full request log, plus HMAC-signed webhooks so your own systems can react to events.

White-label & Custom Domain

Your logo, colours, sender addresses and your own domain with a certificate β€” your customers only ever see your brand.

Internal Wiki

Procedures, install guides and technical notes inside the panel, so a new technician does not have to ask the same question twice.

BI Dashboard (MRR / ARPU)

MRR, ARPU, new and lost subscriptions, receivables ageing and revenue per plan or area β€” computed from your own data, with no exports.

Splynx Migration

Import customers, plans, invoices and balances from Splynx with field mapping and a dry run before you commit.

Multi-language UI

The panel speaks Greek, English, Italian, German, French, Spanish, Romanian, Bulgarian, Serbian, Albanian and Russian β€” per user.

Move to Standalone Without Double Books

Export a hosted tenant to its own standalone installation and the hosted copy switches to read-only: the panel, the API, the customer portal and every scheduled job stop writing, while reads keep working. One authoritative database at all times.

Central Update Management

From the operator console: which version each installation runs (panel, database migrations, FreeRADIUS, ACS/TR-069, Grafana, nginx, PHP, MySQL, kernel), what is available and release notes per component. Standalone installations pull signed packages with checksum, backup and rollback; nothing installs itself without approval.

Other modules

🌐 Network & RADIUS🧾 Billing & PaymentsπŸ“‘ NOC & MonitoringπŸ‘₯ Customers & PortalπŸ€– AI & Telephony
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